MSP Airport Named Best in North America Again

Tuesday, March 12, 2024

Minneapolis-St. Paul International Airport was named best airport in North America for the third straight year by the trade group Airports Council International. 

MSP shares the 2023 “Airport Service Quality” honor with New York’s LaGuardia Airport. The award, for the 25 to 40 million passenger category, is based on an ACI passenger survey of 595,000 travelers worldwide. The survey covers more than 30 experience indicators including check-in, security, wayfinding, cleanliness, shopping, and dining. 

“Flying through MSP isn’t just transit; it’s an experience crafted with care,” director general of ACI World Luis Felipe de Oliveira said in a statement. “Success in the Airport Service Quality Awards underscores the ability to make every passenger have a memorable and enjoyable airport journey.” 

Read the full article here.

Category: News